Skip to main content

Optimum Global Links

Book a Session

Privacy Policy

Last updated: 11 October 2026

This Privacy Policy explains how Optimum Global Links (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website www.optimumgloballinks.co.uk or contact us about studying in the UK.

1. Who we are

Optimum Global Links provides guidance and support to students who want to study at universities in the United Kingdom.

  • UK office: 71–72 Parkside Way, Gainsborough, Lincolnshire DN21 1JB, United Kingdom
  • Nigeria office: 10 Akingbade Street, Opposite New Gbagi Market, Old Ife Road, Ibadan, Nigeria
  • Email: assistant@optimumgloballinks.co.uk
  • Phone: +44 (0) 7448 487279

2. The information we collect

  • Enquiry and contact forms: your name, email address, phone number, address and the details you include in your message.
  • Consultation bookings: your name, contact details and the date and time of your appointment.
  • Chat and messaging: the messages you send through our website chat assistant, WhatsApp, email or phone.
  • Newsletter: your email address, if you choose to subscribe.
  • Application support: if you become a student we support, the information needed to help with your university application (for example your academic history, qualifications and documents you choose to share with us).
  • Website usage: technical information such as your browser type, device, pages visited and approximate location, collected through cookies and similar technologies (see section 7).

3. How we use your information

  • To respond to your enquiries and give you guidance about studying in the UK.
  • To arrange and manage consultations you book with us.
  • To support your university applications, when you ask us to.
  • To send you updates or newsletters, only if you have subscribed (you can unsubscribe at any time).
  • To keep our website secure, prevent spam and improve how the website works.

Under UK data protection law (UK GDPR), we rely on the following legal bases: your consent (for example newsletters and optional cookies); taking steps at your request before or under an agreement with you (for example supporting your application); and our legitimate interests in running and improving our services and keeping our website secure.

4. Who we share your information with

We never sell your personal information. We only share it where needed:

  • Universities and admissions services you choose to apply to, with your permission, so your application can be processed.
  • Service providers who help us run the website and our services (such as website hosting, email delivery, booking and chat tools), under appropriate confidentiality and data protection terms.
  • Google, for website analytics, spam protection (reCAPTCHA) and displaying our Google reviews.
  • Authorities, where we are required to by law.

5. International transfers

We operate in the United Kingdom and Nigeria, and some of our service providers are based outside these countries. Where your information is transferred internationally, we take steps to make sure it remains protected in line with applicable data protection laws.

6. How long we keep your information

We keep your information only for as long as we need it for the purposes above — for example, while we are supporting your application and for a reasonable period afterwards to deal with any questions — or as required by law. When it is no longer needed, we delete it securely.

7. Cookies

Our website uses cookies — small files stored on your device. Some are essential for the website to work (for example security and spam protection). Others help us understand how visitors use the website (Google Analytics) so we can improve it. You can control or delete cookies through your browser settings.

8. Your rights

You have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct information that is wrong or incomplete;
  • ask us to delete your information;
  • object to, or ask us to restrict, how we use your information;
  • ask us to transfer your information to another organisation;
  • withdraw your consent at any time, where we rely on consent.

To use any of these rights, email us at assistant@optimumgloballinks.co.uk. We will respond within one month.

9. Keeping your information secure

We use appropriate technical and organisational measures to protect your information, including a secure (HTTPS) website and restricted access to personal data.

10. Complaints

If you have a concern about how we handle your information, please contact us first so we can help. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk, or, in Nigeria, to the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date it was last updated.

wpChatIcon
    wpChatIcon